Narration from Hadith

Narrated by Abu Huraira (may Allah be pleased with him):
The Prophet Muhammad (peace be upon him) said, "The signs of a hypocrite are three: Whenever he speaks, he tells a lie; and whenever he promises, he breaks his promise; and whenever he is entrusted, he betrays (proves to be dishonest)." (Sahih al-Bukhari, Book 53, Hadith 372)

At Alma, our values form the bedrock of our identity and guide every facet of our business. We are committed to upholding the highest standards of:

1. Commitment: At Alma, commitment is more than a word; it's the backbone of our ethos. In our industry, a deal isn't just a transaction; it's a binding commitment. "Deal done is deal done," resonates deeply within Alma, signifying our steadfast dedication to honoring every agreement. We don't merely strive to fulfill commitments; we endeavor to surpass expectations and deliver to the maximum potential. Alma is in it for the long term, fostering enduring partnerships built on trust, reliability, and an unwavering commitment to excellence. Our word is our bond, and in every interaction, we aim not just to meet expectations but to exceed them, ensuring the sustained success of our clients and the enduring strength of our relationships.
2. Integrity: Integrity is not just a principle; it's a commitment that defines our character and guides our conduct. In the realm of international trade, where ethical standards are crucial, we stand firm against bribery and under-the-table practices. Our company maintains a steadfast stance against any form of corruption, ensuring that every business transaction adheres to the highest ethical standards. In an environment where such practices may unfortunately be common, Alma distinguishes itself through an unwavering commitment to transparency, fairness, and honesty. We believe that true success is built on trust, and our dedication to integrity is non-negotiable, reflecting our commitment to conducting business with the utmost ethical responsibility.
3. Honesty: In the domain of honesty, Alma upholds a principle of straightforwardness, steering clear of deceptive practices that may compromise the trust we build with our customers. We believe in honesty that goes beyond mere transactions; it's a commitment to clarity and openness in every interaction. At Alma, we adopt a neutral stance, refraining from imposing our forecasts on our customers. We firmly believe that our customers should have full authority over the decisions they make. Our approach is to provide maximum information, empowering our customers to make informed choices without undue influence. This commitment to honesty and transparency underscores our dedication to ethical business practices, fostering relationships built on trust and mutual respect.
4. Loyalty:Loyalty at Alma is not just a word; it's a testament to the unique and enduring relationships we forge. In an industry saturated with transactions, our commitment to loyalty stands as a beacon. No one can replicate the depth of our connections with both customers and suppliers, and this forms the cornerstone of our business. Our goodwill and relationships are not just a byproduct; they are our unique selling point. In an era where business interactions can be transactional, Alma stands apart by fostering relationships that go beyond mere deals. We are here for good business, where integrity, trust, and commitment intertwine to create a network of partnerships that stand the test of time.
5. Quality:At Alma, quality is not just a promise; it's our unwavering commitment. We take pride in ensuring that we always deliver the level of quality we commit to our customers. Sourcing products from the top manufacturers globally, we stand firm in never compromising on quality standards. This commitment extends even to recovered by-products, where we conduct meticulous due diligence to guarantee that our customers receive precisely what they ordered. Alma's dedication to quality isn't just a checkbox; it's a pledge that underscores every aspect of our operations. We understand that our customers trust us to deliver excellence, and we make it our mission to exceed those expectations consistently.